Whether you need a quote, have a claim, or need policy help – our specialists are here to guide you through every step.
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Quick answers to common questions about our insurance services
We're open Monday through Friday, 8:00 AM to 6:00 PM Pacific Time. Saturday hours are 9:00 AM to 2:00 PM. For urgent claims or after-hours emergencies, please call our main number and follow the prompts for 24/7 emergency assistance.
Most standard business insurance quotes are provided within 2-4 hours during business hours. Simple coverage types like general liability can often be quoted within 30 minutes. Complex or specialized coverage may require up to 24-48 hours for thorough analysis and competitive pricing.
We specialize exclusively in California business insurance and hold licenses specifically for the California market. This focus allows us to provide expert knowledge of state regulations, local risks, and California-specific coverage requirements. For multi-state businesses, we can coordinate with partners.
For an accurate quote, we'll need: business name and address, industry type (NAICS code if available), number of employees, annual revenue, years in business, current coverage details (if any), and specific coverage needs. Our specialists will guide you through the process step by step.
While we primarily provide comprehensive claims support for policies we've written, our experienced team can offer consulting services and guidance for claims with other carriers. We can help review claim denials, provide advocacy, and ensure you understand your rights under your policy.
Yes, all our insurance specialists hold active California insurance licenses and maintain continuing education requirements. Many hold additional professional designations such as CIC (Certified Insurance Counselor) or CPCU (Chartered Property Casualty Underwriter) certifications.
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